Frequently Asked Questions
Everything you need to know about shopping with Revibe.
What is the quality standard for your electronics?
Every device at Revibe undergoes a rigorous 40-point diagnostic test to ensure 100% functionality. We categorize items by cosmetic condition, but performance is always guaranteed to be like new.
Do you offer a warranty on your products?
Yes, all electronics purchased through Revibe come with a comprehensive 12-month warranty that covers any technical defects or software issues.
How long does shipping take?
We process orders within 24 hours. Standard shipping typically takes 3-5 business days, and you will receive a tracking number as soon as your package leaves our warehouse.
What is your return policy?
We offer a 14-day risk-free return policy. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange, no questions asked.
Are the batteries in your devices replaced?
We guarantee that all mobile devices and laptops have a minimum battery capacity of 80% or higher. If a battery falls below this threshold during testing, it is replaced with a new one.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible buy-now-pay-later options through Klarna and Afterpay.