Returns & Exchanges
At Revibe, we want you to be completely satisfied with your tech purchase, which is why we offer a hassle-free 30-day return policy on all electronic devices. If your gadget isn't the perfect fit, we provide a straightforward process for returns, replacements, or full refunds.
Return Process
- 1.Initiate Your Request
Log into your Revibe account and visit the 'Order History' section to select the item you wish to return and generate a return authorization number.
- 2.Prepare the Package
Securely pack the device in its original packaging, ensuring all included accessories, manuals, and power cables are enclosed to qualify for a full refund.
- 3.Ship the Item
Affix the prepaid shipping label provided in your confirmation email to the outside of the box and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians verify the device's condition and clear any personal data, your refund or exchange will be processed within 3 to 5 business days.